Shipping & returns
We ship all orders via Canada Post within 3 days of your order. Should there be any question about your order we will contact you either by phone or email.
Our flat shipping rates are as follows:
Domestic Shipping within Canada and Continental USA
We charge a flat rate of $20 per order
$150.00 and up - Free
Items shipped within Canada are sent Expedited Parcel with tracking and up to $100 insurance. Sales tax is applied according to the shipping address within Canada.
Items shipped to USA addresses are not trackable or insured. Insurance can be added by request and will be an additional cost. There are no Canadian sales taxes applied to USA orders though they may be subject to duty or fees upon delivery.
International including Alaska and Hawaii
We ship internationally for a flat rate of $35.00.
Should you require insurance at an additional cost please leave a note in the comments.
We do accept returns within 60 days of purchase for refund. Receipts must be included. Return postage will not be refunded.
We cannot accept returns on sale or clearance items, needles and printed material.